CAREERS

TRANSFORMING THROUGH TECHNOLOGY

PMY is a global technology, intelligence, and creative solutions company powering the live environment. With a growing footprint across APAC, the USA, and EMEA, we deliver solutions across Sports & Entertainment, Stadiums & Arenas, Education, Public Sector & Infrastructure, and Retail.

We design and deliver intelligence platforms that help organisations make smarter operational, commercial, and fan engagement decisions – combining strategy, technology, data, and industry expertise to connect teams, venues, and major events.

Backed by decades of experience and deep local market insight, PMY delivers end-to-end services across the technology lifecycle, powered by proprietary and bespoke intelligence solutions.

• We aim to be the world’s leading technology partner for the live environment, helping clients access critical insights, innovative capabilities, and end-to-end technical expertise that supports operational excellence and drives commercial and strategic success.
• Across our group, we work to embody the PMY ethos – striving to be professional, dynamic, collaborative, and creative partners.
• Each of our companies brings deep technical knowledge and diverse global experience, enabling us to provide a truly integrated, turn-key solution spanning consulting and design, implementation and operations, software, and data, as well as brand, creative, content, and fan experiences.

At PMY Group, we are proud to be working with more than 1,000 valued clients in 15 countries. We have built a team of more than 500 talented professionals.

POSITION OVERVIEW

This isn’t a typical Solutions Architect role. At PMY, we work with tier 1 sporting teams and global leagues across basketball, football, and cricket, including Premier League clubs and international sporting federations. Locally, we proudly deliver world-class solutions across the AFL, NRL, and leading sports precincts.

You’ll design and build data platforms across customer, performance, operational, and commercial domains, unifying data from ticketing, digital, athlete performance, and venue systems to enable real time insight and decision making.

You’ll own end to end architecture across cloud, data, and integration layers, shaping how systems connect and how data is ingested, processed, and served.

You’ll work with coaches, analysts, and venue operators to translate requirements into scalable, secure architectures.

If you want to design and deliver the platforms that underpin leagues, teams, and venues, this is your opportunity.

RESPONSIBILITIES:

Business & Stakeholder Engagement

• Partner with stakeholders including coaches, performance analysts, marketers, and venue operators to translate business needs into scalable, secure technology solutions.
• Build trusted relationships across business and technical teams to drive adoption and measurable outcomes.
• Align technology solutions to client objectives across performance, fan engagement, and commercial growth.
• Facilitate workshops and collaborate on proposals, pitches, and presentations to shape how organisations leverage data and technology.

Solution Architecture & Design

• Design end-to-end architectures across cloud, data, and integration layers, defining how systems connect and how data is ingested, processed, and served.
• Architect data platforms that unify ticketing, digital, CRM, athlete performance, and venue systems into real-time, actionable insight.
• Produce clear architectural artefacts including diagrams, patterns, and roadmaps to guide delivery teams.
• Contribute to PMY’s architecture standards, reusable design patterns, and governance frameworks.

Technical Leadership & Delivery

• Provide technical leadership across delivery, ensuring solutions align with architectural vision, design principles, and best practices.
• Collaborate across complex ecosystems of internal teams, partners, and vendors to deliver integrated, high-performing solutions.
• Guide and mentor engineers and delivery teams, elevating technical capability and architectural thinking.
• Act as a point of escalation for architectural decisions and complex technical challenges.

Innovation & Continuous Improvement

• Act as a trusted advisor, identifying and applying emerging technologies across data, cloud, and AI to enhance performance, fan engagement, and commercial outcomes.
• Continuously evolve PMY’s architecture approaches, introducing new ideas, tools, and patterns into client solutions.

KNOWLEDGE, SKILLS & EXPERIENCE

• 5+ years’ experience in solutions architecture, cloud architecture, or technical design roles.
• Strong expertise across AWS, Azure, and/or GCP, with the ability to design secure, scalable, and high-performing cloud solutions.
• Proven experience delivering end-to-end data, integration, and platform architectures across complex environments.
• Strong understanding of APIs, microservices, cloud-native integration patterns, and modern engineering practices including CI/CD and DevOps.
• Experience working with analytics, customer, operational, or performance data platforms.
• Familiarity with IAM, SSO, and security best practices across cloud and application environments.
• Strong communication and stakeholder engagement skills, with the ability to influence both technical and business audiences.
• Experience working with enterprise, global, or multi-stakeholder organisations, ideally across sport, entertainment, venues, or events.
• Exposure to CRM, fan engagement, digital, venue, or athlete performance platforms is highly regarded.
• Passion for sport, technology, and data-driven innovation.

QUALIFICATIONS

• A Bachelor’s degree computer science, technology, a related field or equivalent practical experience.

KEY COMPETENCIES

• Solution Architecture & Design: Designs secure, scalable, and high-performing cloud, data, and integration solutions that enable real-time insight and measurable business outcomes.
• Stakeholder Engagement & Communication: Builds trusted relationships across business and technical teams, translating complex requirements into clear, actionable solutions that drive adoption and impact.
• Commercial & Strategic Thinking: Understands client objectives and identifies opportunities to leverage technology, data, and PMY capabilities to support growth, engagement, and innovation.
• Technical Leadership & Collaboration: Provides architectural leadership across delivery teams, fostering collaboration, mentoring engineers, and guiding technical decision-making in complex environments.
• Innovation & Continuous Improvement: Brings curiosity and forward-thinking approaches to emerging technologies across cloud, data, and AI, continuously evolving PMY’s solutions and service offerings.

WHY PMY?

• Growth: Scale your career with diverse projects and continuous learning.
• Flexibility: Embrace a work-life balance with flexible hours and remote work opportunities.
• Impact: Your work directly transforms the venue experience for millions.
• Culture: Collaborate with a passionate team in a dynamic, innovative environment.
• Benefits: Competitive compensation, fun team events and opportunities for personal and professional growth.

We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and ethnic minority backgrounds.

TRANSFORMING THROUGH TECHNOLOGY 

PMY Group (PMY) exists to transform the way people operate and interact with public venues and places through technology. Within this we aspire to: 

• Be leaders in the strategy, design, integration, and management of the Smart Technology Ecosystem within a public venue or place.
• Provide convenient and effective Next Generation Platforms to support venue operations and commercialisation.  
• Deliver highly valuable and unique insights on operations and patron behaviour.  
• Be the experienced, reliable, and trusted technology partner for the market. 

We have proudly supported more than 1,000 clients globally, across four key regions (APAC, USA, UK and EMEA) and are focused on continuing our aggressive expansion through our end-to-end offering. 

POSITION OVERVIEW

The Event Technology Manager (ETM) spearheads the ETS-01 Event Technology Management & Integration service, leading engagement and integration between all stakeholders to deliver agreed project outcomes. The ETM is responsible for the planning, coordination, implementation, operational management and continuous improvement of Event Technology Services across the event lifecycle. This role ensures all event technology solutions are effectively integrated, operationally supported and aligned with event objectives, stakeholder expectations, timelines and budgets. 

The ETM works collaboratively with internal teams, Event Technology Service Providers, event delivery partners and operational stakeholders to ensure successful deployment, operation and decommissioning of event technologies and associated services. The role also contributes to the strategic evolution and innovation of event technology capabilities and roadmaps. 

 

RESPONSIBILITIES

Oversee operational governance, management, integration, deployment, operations, decommissioning and reporting for Event Technology Services.  Own, develop and manage milestones within key workflows including Design, Budget, Programming and Deployment.  Maintain end-to-end ownership of the Event Technology Integration Plan (ETIP) and other Event Planning Documents (EPDs) Act as a key stakeholder in the Integrated Delivery Plan (IDP).  Collaborate with and oversee Event Technology Service Providers, support personnel and delivery partners to ensure alignment of deliverables and operational outcomes.  Identify opportunities for innovation and evolution of Event Technology Services, including technology upgrades, updates and roadmap planning.  Ensure all technologies and services are contractually supported and operationally fit for purpose.  Work with Technology Stakeholder Leads to plan technology service requirements, rollout activities and integration outcomes.  

Oversee deployment, operational support, decommissioning and post-event reporting activities.  Manage operational issues, incidents and escalations, including implementation of appropriate workarounds and resolution strategies.  Support bump-in and bump-out activities and provide operational shift coverage as required.  Ensure technology and technical support services are effectively delivered to end users, suppliers, partners and event personnel.  Contribute to continuous improvement initiatives, operational readiness activities and service delivery optimisation. 

  

KNOWLEDGE, SKILLS & EXPERIENCE

 Demonstrated experience managing event technology services or similar operational technology environments within complex, high-profile events or organisations.  

• Strong knowledge of IT services, systems, infrastructure and event technology equipment.  
• Experience coordinating technology integration, deployment and operational support activities across multiple stakeholders and vendors.  
• Strong project management skills with the ability to manage competing priorities, timelines and budgets.  
• Excellent stakeholder engagement, communication and relationship management skills.  
• Strong analytical, troubleshooting and problem-solving capabilities.  
• Ability to manage operational incidents and escalations in fast-paced event environments.  
• Demonstrated ability to collaborate effectively with cross-functional teams, suppliers and operational personnel.  
• Understanding of operational governance, service delivery and technology lifecycle management.  
• Ability to work flexible hours and support onsite operational activities during event delivery periods. 

 

QUALIFICATIONS & CERTIFICATIONS  

Relevant degree, diploma or certification in Information Technology, Computer Science, Engineering or a related discipline.  

• Relevant or transferable experience deploying and supporting technology solutions for event teams or large-scale operational environments.  
• Project Management certification or equivalent experience desirable (e.g. PRINCE2, PMP, Agile or similar).  
• IT Service Management certification desirable (e.g. ITIL or equivalent).  
• Relevant technical or vendor certifications considered advantageous. 

TRANSFORMING THROUGH TECHNOLOGY 

PMY Group (PMY) exists to transform the way people operate and interact with public venues and places through technology. Within this we aspire to: 

• Be leaders in the strategy, design, integration, and management of the Smart Technology Ecosystem within a public venue or place. 
• Provide convenient and effective Next Generation Platforms to support venue operations and commercialisation.  
• Deliver highly valuable and unique insights on operations and patron behaviour.  
• Be the experienced, reliable, and trusted technology partner for the market. 

We have proudly supported more than 1,000 clients globally, across four key regions (APAC, USA, UK and EMEA) and are focused on continuing our aggressive expansion through our end-to-end offering. 

POSITION OVERVIEW

The Senior Consultant, Intelligence is the primary client owner for Optic customers across APAC, operating at the intersection of client strategy, delivery, and intelligence. This role is responsible for understanding client challenges, shaping solutions, and ensuring Optic delivers measurable operational and commercial outcomes. Acting as the regional face of Optic, the role leads relationships with key clients and connects client needs into PMY’s global product, data, and delivery ecosystem.

RESPONSIBILITIES

• Own and lead relationships with key APAC clients, driving engagement, trust, and long-term account growth 
• Translate client challenges into clear problem statements, use cases, and measurable success metrics 
• Lead client engagements including executive updates, workshops, and strategic planning sessions 
• Drive adoption of Optic, embedding insights into operational and strategic decision-making 
• Align client needs with product, data, and delivery teams to ensure outcome-driven solutions 
• Oversee solution delivery to ensure it meets client expectations and drives tangible outcomes 
• Lead development of insight-led outputs and provide consulting across fan experience, planning, and performance 
• Support business development by contributing to proposals, client presentations, and identifying upsell opportunities 
• Act as the APAC subject matter lead in sales processes and expansion into new markets 
• Provide support during live events and act as the bridge between regional clients and global teams 
• Maintain consistency in delivery standards, insight quality, and client communication across the region 

KNOWLEDGE, SKILLS & EXPERIENCE

• 6 – 10+ years’ experience in consulting, analytics, or client strategy roles 
• Experience working with major venues, events, or complex operational environments 

Strong ability to translate data — including spatial and geographic datasets — into compelling visual narratives and actionable strategic and operational insights

• Proven experience managing senior stakeholders and client relationships 
• Ability to operate across strategy, analytics, and technology-enabled solutions 

Experience with GIS tools and spatial analysis to support venue planning, crowd behaviour modelling, and design-informed decision making (desirable)

• Strong communication skills with the ability to simplify complex concepts 
• Client-first, outcome-driven mindset with strong ownership and accountability 
• Experience working across regional and global teams 

QUALIFICATIONS & CERTIFICATIONS  

• Relevant degree in Business, Consulting, Analytics, Data, Spatial Science, or related field 
• Additional certifications in consulting, analytics, GIS, spatial science, or project delivery (desirable) 

TRANSFORMING THROUGH TECHNOLOGY 

PMY Group (PMY) exists to transform the way people operate and interact with public venues and places through technology. Within this we aspire to: 

• Be leaders in the strategy, design, integration, and management of the Smart Technology Ecosystem within a public venue or place. 
• Provide convenient and effective Next Generation Platforms to support venue operations and commercialisation.  
• Deliver highly valuable and unique insights on operations and patron behaviour.  Be the experienced, reliable, and trusted technology partner for the market. 

We have proudly supported more than 1,000 clients globally, across four key regions (APAC, USA, UK and EMEA) and are focused on continuing our aggressive expansion through our end-to-end offering. 

POSITION OVERVIEW

 As a Technical Project Coordinator, you will play a vital role in supporting the planning, execution, and completion of technical projects within our organisation. Your responsibilities will include coordinating tasks, managing resources, and ensuring effective communication among team members and stakeholders. You will work closely with project managers, technical teams, and clients to ensure projects are delivered on time, within scope, and to the desired quality standards. 

RESPONSIBILITIES

 

Customer: 

• Identify and define requirements for responses to a customer brief, taking the lead of the response process to secure new business. 
• Actively contribute to the development of proof-of-concept solutions. 

Project Coordination: 

• Assist in the development and maintenance of project plans, schedules, and budgets. 
• Coordinate and monitor project activities to ensure alignment with project goals and timelines. 
• Track project progress and report on milestones and deliverables. 

Communication and Collaboration: 

• Facilitate effective communication between project team members, stakeholders, and clients. 
• Organise and participate in project meetings, prepare agendas, and document meeting minutes. 
• Ensure timely and accurate dissemination of project information to relevant parties. 

Resource Management: 

• Assist in the allocation and management of project resources, including personnel, equipment, and materials. 
• Coordinate with technical teams to ensure resources are available and effectively utilised. 
• Monitor resource usage and identify potential issues or bottlenecks.  

Documentation and Reporting: 

• Maintain accurate and up-to-date project documentation, including project plans, schedules, status reports, and risk assessments. 
• Prepare and distribute regular project status reports to stakeholders. 
• Ensure all project documentation is properly archived and accessible. 

Issue and Risk Management: 

• Identify and document project risks and issues and assist in developing mitigation strategies. 
• Monitor and track the resolution of project issues and risks. 
• Escalate critical issues to project managers and stakeholders as needed. 

Quality Assurance: 

• Assist in ensuring that project deliverables meet quality standards and requirements. 
• Coordinate with quality assurance teams to conduct reviews and inspections. 
• Help implement corrective actions to address any quality issues.

Technology: 

• Provide expert technical advice and guidance to resolve key challenges while adhering to agreed business standards and timelines. 
• Regularly update service and product information in systems to enhance operational effectiveness and profitability. 
• Inspire continuous efficiencies in products and services across multiple workstreams. 

General: 

• Demonstrate values and attitudes that promote healthy and safe behaviours. 
• Take ownership of assigned issues and manage incidents/requests through to resolution. 
• Ensure strict adherence to all policies and procedures for both self and the group. 

KNOWLEDGE, SKILLS & EXPERIENCE

 

• Strong analytical skills, demonstrating a keen attention to detail. 
• Outcome and solutions-oriented mindset, with a collaborative approach to problem-solving. 
• Exceptional communication skills, capable of managing stakeholders at all levels. 
• Proficient knowledge of Information and Communication Technology (ICT) and its application in business processes. 
• Understanding of networking technologies and principles (Switching, routing, firewalls, VPN’s etc) 
• Expert understanding of audio visual and digital media devices, protocols, and formats (LCD, LED, HDMI, VGA, DVI, h.264, etc) 

TRANSFORMING THROUGH TECHNOLOGY

PMY is a global technology, intelligence, and creative solutions company powering the live environment. With a growing footprint across APAC, the USA, and EMEA, we deliver solutions across Sports & Entertainment, Stadiums & Arenas, Education, Public Sector & Infrastructure, and Retail.

We design and deliver intelligence platforms that help organisations make smarter operational, commercial, and fan engagement decisions – combining strategy, technology, data, and industry expertise to connect teams, venues, and major events.

Backed by decades of experience and deep local market insight, PMY delivers end-to-end services across the technology lifecycle, powered by proprietary and bespoke intelligence solutions.

• We aim to be the world’s leading technology partner for the live environment, helping clients access critical insights, innovative capabilities, and end-to-end technical expertise that supports operational excellence and drives commercial and strategic success.
• Across our group, we work to embody the PMY ethos – striving to be professional, dynamic, collaborative, and creative partners.
• Each of our companies brings deep technical knowledge and diverse global experience, enabling us to provide a truly integrated, turn-key solution spanning consulting and design, implementation and operations, software, and data, as well as brand, creative, content, and fan experiences.

At PMY Group, we are proud to be working with more than 1,000 valued clients in 15 countries. We have built a team of more than 500 talented professionals.

POSITION OVERVIEW

This isn’t a typical Solutions Architect role. At PMY, we work with tier 1 sporting teams and global leagues across basketball, football, and cricket, including Premier League clubs and international sporting federations. Locally, we proudly deliver world-class solutions across the AFL, NRL, and leading sports precincts.

You’ll design and build data platforms across customer, performance, operational, and commercial domains, unifying data from ticketing, digital, athlete performance, and venue systems to enable real time insight and decision making.

You’ll own end to end architecture across cloud, data, and integration layers, shaping how systems connect and how data is ingested, processed, and served.

You’ll work with coaches, analysts, and venue operators to translate requirements into scalable, secure architectures.

If you want to design and deliver the platforms that underpin leagues, teams, and venues, this is your opportunity.

RESPONSIBILITIES:

Business & Stakeholder Engagement

• Partner with stakeholders including coaches, performance analysts, marketers, and venue operators to translate business needs into scalable, secure technology solutions.
• Build trusted relationships across business and technical teams to drive adoption and measurable outcomes.
• Align technology solutions to client objectives across performance, fan engagement, and commercial growth.
• Facilitate workshops and collaborate on proposals, pitches, and presentations to shape how organisations leverage data and technology.

Solution Architecture & Design

• Design end-to-end architectures across cloud, data, and integration layers, defining how systems connect and how data is ingested, processed, and served.
• Architect data platforms that unify ticketing, digital, CRM, athlete performance, and venue systems into real-time, actionable insight.
• Produce clear architectural artefacts including diagrams, patterns, and roadmaps to guide delivery teams.
• Contribute to PMY’s architecture standards, reusable design patterns, and governance frameworks.

Technical Leadership & Delivery

• Provide technical leadership across delivery, ensuring solutions align with architectural vision, design principles, and best practices.
• Collaborate across complex ecosystems of internal teams, partners, and vendors to deliver integrated, high-performing solutions.
• Guide and mentor engineers and delivery teams, elevating technical capability and architectural thinking.
• Act as a point of escalation for architectural decisions and complex technical challenges.

Innovation & Continuous Improvement

• Act as a trusted advisor, identifying and applying emerging technologies across data, cloud, and AI to enhance performance, fan engagement, and commercial outcomes.
• Continuously evolve PMY’s architecture approaches, introducing new ideas, tools, and patterns into client solutions.

KNOWLEDGE, SKILLS & EXPERIENCE

• 5+ years’ experience in solutions architecture, cloud architecture, or technical design roles.
• Strong expertise across AWS, Azure, and/or GCP, with the ability to design secure, scalable, and high-performing cloud solutions.
• Proven experience delivering end-to-end data, integration, and platform architectures across complex environments.
• Strong understanding of APIs, microservices, cloud-native integration patterns, and modern engineering practices including CI/CD and DevOps.
• Experience working with analytics, customer, operational, or performance data platforms.
• Familiarity with IAM, SSO, and security best practices across cloud and application environments.
• Strong communication and stakeholder engagement skills, with the ability to influence both technical and business audiences.
• Experience working with enterprise, global, or multi-stakeholder organisations, ideally across sport, entertainment, venues, or events.
• Exposure to CRM, fan engagement, digital, venue, or athlete performance platforms is highly regarded.
• Passion for sport, technology, and data-driven innovation.

QUALIFICATIONS

• A Bachelor’s degree computer science, technology, a related field or equivalent practical experience.

KEY COMPETENCIES

• Solution Architecture & Design: Designs secure, scalable, and high-performing cloud, data, and integration solutions that enable real-time insight and measurable business outcomes.
• Stakeholder Engagement & Communication: Builds trusted relationships across business and technical teams, translating complex requirements into clear, actionable solutions that drive adoption and impact.
• Commercial & Strategic Thinking: Understands client objectives and identifies opportunities to leverage technology, data, and PMY capabilities to support growth, engagement, and innovation.
• Technical Leadership & Collaboration: Provides architectural leadership across delivery teams, fostering collaboration, mentoring engineers, and guiding technical decision-making in complex environments.
• Innovation & Continuous Improvement: Brings curiosity and forward-thinking approaches to emerging technologies across cloud, data, and AI, continuously evolving PMY’s solutions and service offerings.

WHY PMY?

• Growth: Scale your career with diverse projects and continuous learning.
• Flexibility: Embrace a work-life balance with flexible hours and remote work opportunities.
• Impact: Your work directly transforms the venue experience for millions.
• Culture: Collaborate with a passionate team in a dynamic, innovative environment.
• Benefits: Competitive compensation, fun team events and opportunities for personal and professional growth.

We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and ethnic minority backgrounds.

Our Purpose 

We transform the way people operate and interact with public venues, places, and major events. 

Our Role 

We digitise Australian’s most known and recognised brands.  

What We Do 

TechMedia sits at the intersection of technology, media and the physical retail world, designing, building and operating advanced digital media networks in high traffic environments. On any given day our teams deploy large scale LED / LCD digital display networks, integrate interactive kiosks and wayfinding systems, optimise media performance for advertisers and ensure every screen across the network runs flawlessly. It is fast moving, multidisciplinary work where technologists, engineers, creatives and commercial thinkers collaborate to transform physical spaces into intelligent, responsive media environments at national scale. 

POSITION OVERVIEW 

This role sits between customers, commercial teams and technology. Its job is to take real world use cases and turn them into working solutions across TechMedia’s platform stack.

You will work closely with customers and internal teams to understand what they are trying to achieve, then translate those needs into clear, practical ways our platforms can deliver. This includes configuring, shaping and connecting systems such as CMS platforms, reporting tools and network infrastructure so they operate simply and reliably.

The focus is not on building new products. It is on making sure the tools we already have are used well, work together properly and support real outcomes. You will simplify complexity, guide better decisions and ensure what is sold can be delivered and operated at scale.

This role suits someone who is comfortable moving between conversations with customers and hands on work with platforms. Someone who can break down complex problems, ask good questions and turn ambiguity into clear, workable solutions.

RESPONSIBILITIES 

Represent the Customer 

• Act as the voice of the customer that owns and operates the screen network. 
• Ensure the platforms we use support real commercial outcomes, not just technical capability. 
• Challenge technology decisions that add complexity without clear value.

Own the End-to-End Solution 

• Take responsibility for how the full solution works together across screens, players, networks and platform software. 
• Ensure systems such as Broadsign, Scala, Quividi and Vitec operate as one coherent environment. 
• Maintain a clear roadmap for how the platform stack should evolve as the network grows. 

Understand How the System Actually Works 

• Develop a deep practical understanding of how the platforms are used day to day. 
• Ensure systems support real workflows such as campaign scheduling, proof of play, reporting and network operations. 
• Simplify where possible so the organisation can operate the network confidently.  

Work With Vendors 

• Act as the main point of contact between the business and platform vendors. 
• Ensure vendors deliver reliable products, clear support and roadmaps that match the needs of the network. 
• Avoid unnecessary complexity by maintaining a clear and consistent platform architecture.

Evaluate New Technology 

• Stay aware of new platforms and capabilities that could improve the network. 
• Assess new tools carefully before adoption, focusing on long term value, integration and operational impact. 
• Recommend when to test, adopt or avoid new technologies. 

Build Internal Capability 

• Help the organisation become confident in operating the platforms it relies on. 
• Develop practical documentation, training and usage standards. 
• Reduce reliance on vendors for everyday operations. 

Support Commercial Outcomes 

• Ensure the technology supports reliable campaign delivery, proof of play and advertiser reporting. 
• Work with revenue and operations teams to ensure the network remains commercially strong as it grows. 
• Balance innovation with stability so the platform can scale without becoming fragile. 

KNOWLEDGE, SKILLS & EXPERIENCE 

• Experience in retail media, digital signage, or enterprise platform environments 
• Hands‑on understanding of content, scheduling, proof‑of‑play, and reporting workflows 
• Proven ability to operate platforms at scale in live retail / Out-of-Home environments 
• Strong commercial judgement and vendor management capability 
• Strong knowledge of Microsoft Windows operating systems, Office 365 applications, and common desktop software applications. 
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. 
• Strong problem-solving and troubleshooting abilities, with a methodical approach to issue resolution. 
• Customer service-oriented attitude, with a commitment to providing exceptional support to end-users. 
• Ability to work independently and collaboratively in a fast-paced environment, with a strong sense of urgency and attention to detail. 

TRANSFORMING THROUGH TECHNOLOGY

Our Purpose

We transform the way people operate and interact with public venues, places, and major events.

Our Role

We digitise Australian’s most known and recognised brands.

What We Do 

TechMedia sits at the intersection of technology, media and the physical retail world, designing, building and operating advanced digital media networks in high traffic environments. On any given day our teams deploy large scale LED / LCD digital display networks, integrate interactive kiosks and wayfinding systems, optimise media performance for advertisers and ensure every screen across the network runs flawlessly. It is fast moving, multidisciplinary work where technologists, engineers, creatives and commercial thinkers collaborate to transform physical spaces into intelligent, responsive media environments at national scale. 

POSITION OVERVIEW

The Provisioning Engineer is responsible for the deployment, configuration, and management of customer hardware and services. This role involves working closely with various teams to ensure that hardware is provisioned accurately, securely, and efficiently.

RESPONSIBILITIES

Monitoring & Incident Management

• Identify, log, and manage incidents via ticketing systems (HaloPSA)
• Perform first-level diagnostics on hardware and system faults
• Escalate issues to internal engineering or procurement where required
• Ensure adherence to SLAs for response and resolution

Technical Support

• Troubleshoot hardware and system-related issues affecting playback and performance
• Diagnosing faults with media players (Windows/Android/Linux) and display panels
• Resolve issues related to content playback, freezing, black screens, or device failures

Content & Playback Assurance

• Validate successful content deployment and playback across devices
• Investigate and resolve content-related issues (formatting, scheduling, compatibility)

Device Lifecycle & Configuration

• Assist with provisioning, staging, and configuration of media players and Displays
• Support firmware updates, OS builds, and application deployments
• Manage device replacements (RMA process) and component swaps
• Maintain standards for device builds and configurations

Asset & Inventory Management

• Maintain accurate records of deployed assets and spare stock
• Track device status, repairs, and lifecycle stages
• Support stock take activities and hardware allocation

Documentation & Reporting

• Log all incidents, fixes, and activities within the ticketing system
• Contribute to SOPs, troubleshooting guides, and knowledge base articles
• Report on recurring faults, hardware trends, and system performance

Continuous Improvement

• Identify common technical faults and recommend permanent fixes
• Assist in improving device reliability and deployment standards
• Work with procurement and project managers on hardware improvements

Compliance and Risk Management:

• Ensure all procurement activities comply with internal policies and external regulations.

• Identify and support the mitigation of risks associated with the supply chain.

• Maintain accurate records and documentation for audit purposes.

General:

• Demonstrate values and attitudes that promote healthy and safe behaviours.

• Take ownership of assigned issues and manage incidents/requests through to resolution.

• Ensure strict adherence to all policies and procedures for both self and the group.

KNOWLEDGE, SKILLS & EXPERIENCE

• Previous experience in logistics/operations or a warehouse facility

• Analytical skills, with strong attention to detail

• Experience managing multiple tasks and delivering results in an agile environment

• Outcome and solutions focused

• Excellent communication skills and able to manage stakeholders at all levels

• Collaborative approach to problem solving

• A sound knowledge of Information and Communication Technology (ICT) and its use in business processes

• A comprehensive understanding of ITS and support service best practice methodology, such as ITIL and application to hardware & applications; monitoring and logging of supported services to ensure SLA compliance

• Window Embedded PC hardware fault diagnostic and resolution skills

• Understanding of networking technologies and principles (Switching, routing, firewalls, VPN’s etc)

• Understanding of relevant industry protocols (HTTP/HTTPS, TCP/UDP, RS232, etc)

• Understanding of audio visual and digital media devices, protocols and formats (LCD, LED, HDMI, VGA, DVI, h.264, etc

This is a casual position with opportunities for growth within PMY’s digital signage, display, creative content, and experiential company, TechMedia. The role will be based in Surry Hills, Sydney. We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and First Nations peoples.

PMY and TechMedia reserve the right to close this position early if a suitable candidate is found.

All applications will be treated as confidential.

We’re seeking freelance Technical Crew across Brisbane, Queensland to support our sports presentation team. Familiarity with live events or venue production is a big plus.

Current freelance opportunities:

• Operator
• Director/Switcher
• Replay Operator
• CCU Operator
• Audio Assist

Venues to be working at:

• Suncorp
• Gabba
• CBUS

Why join us?

• Be part of part iconic live sporting events across Australia
• Collaborate with a passionate and creative team
• Flexible opportunities – from one-off gigs to ongoing roles

How to apply

Send us your CV and a brief introduction

EMPOWERING LIVE

PMY is a full-service provider of technology, data, and creative solutions for the live environment.

With a growing global footprint across APAC, the USA, and EMEA, we are committed to delivering tailored, impactful solutions across sectors such as Sports & Entertainment, Stadiums & Arenas, Education, Public Sector & Infrastructure, and Retail.

We combine a global perspective with decades of experience and deep local insight in key markets. At PMY, our goal is to deliver cutting-edge strategy, design, and operational services across the full technology ecosystem — powered by proprietary and bespoke intelligence solutions and activated by a passionate and experienced team.

• We aim to be the world’s leading technology partner for the live environment, helping clients access critical insights, innovative capabilities, and end-to-end technical expertise that supports operational excellence and drives commercial and strategic success.
• Across our group, we work to embody the PMY ethos — striving to be professional, dynamic, collaborative, and creative partners.
• Each of our companies brings deep technical knowledge and diverse global experience, enabling us to provide a truly integrated, turn-key solution spanning consulting and design, implementation and operations, software, and data, as well as brand, creative, content, and fan experiences.

At PMY Group, we are proud to be working with more than 1,000 valued clients in 15 countries. We have built a team of more than 450 talented professionals with more than 40 years of combined industry experience.

POSITION OVERVIEW

The Safety and Compliance Coordinator is responsible for ensuring compliance with Health and Safety legislation, regulations, and company policies within operational teams as well as maintaining and driving the organisation’s Integrated Management System (IMS) across ISO 9001, ISO 14001, and ISO 45001 standards.

The role will actively collaborate with site managers, supervisors, employees and the corporate team to enhance safety awareness, promote a safe work environment, and implement Health & Safety initiatives.   This role will support operational functions by identifying, managing, and mitigating workplace risks and hazards, ensuring that all employees are aware of safety practices and standards. 

RESPONSIBILITIES

Health & Safety Compliance and Advisory 

• Ensure operational teams comply with relevant Health & Safety legislation, codes of practice, internal policies and ISO 45001 standards, across a diverse range of environments including permanent venues, temporary events and corporate workplaces.
• Provide practical, timely guidance to operational staff on Health & Safety matters, with an emphasis on field-level applicability.
• Conduct regular site audits, inspections, and risk assessments across active project sites and venues, translating findings into clear, actionable improvements.
• Stay current with legislative changes across relevant Australian jurisdictions and communicate updates to operational teams in a practical, accessible way.
• Maintain and update the Health & Safety management software, ensuring records, documentation, and reporting are accurate and current.

Project & Operational Integration

• Embed Health & Safety considerations from the earliest stages of project planning, including pre-start meetings, contractor onboarding, and site mobilisation, ensuring safety is a structural part of delivery, not an afterthought.
• Collaborate with project managers to ensure safety requirements are factored into timelines, resource planning, and budgets before work commences.
• Review and approve contractor safety documentation including SWMS, risk assessments, and insurances, ensuring alignment with PMY standards prior to site access being granted.
• Contribute WHS documentation, risk methodologies, and compliance statements to tender submissions and client-facing proposals.
• Adapt safety approaches to the specific demands of each project type, recognising the different risk profiles of a stadium technology install, a live event activation, a corporate fitout, and retail or shopping centre environments.

Risk Management and Hazard Control

• Identify and assess workplace hazards across varied site conditions, implementing control measures in collaboration with site managers and project leads.
• Develop, maintain, and review Safety Management Plans, Safe Work Method Statements, and Risk Assessments tailored to the specific tasks and environments of each project.
• Investigate incidents, near misses, and unsafe practices thoroughly, identifying root causes, recommending corrective actions, and following through to confirm resolution.
• Maintain compliance and up-to-date records across external contractor management platforms, ensuring all contractor prequalification and documentation requirements are met.

ISO Compliance and Integrated Management System (IMS)

• Chair ISO Committee meetings including a quarterly review of the SWOT and Risk Register with the Committee members.
• Maintain the IMS in compliance with ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (Occupational Health & Safety) standards.
• Undertake quarterly internal audits and prepare audit reports, communicate findings, and follow up on corrective actions.
• Ensure the IMS documentation is up-to-date, accurate, and easily accessible.
• Facilitate the annual external audit and manage relationships with external auditor.
• Monitor and track corrective and preventive actions arising from both internal and external audits through to closure.

Training and Development 

• Deliver Health & Safety inductions, refresher training, and task-specific safety sessions that are relevant and engaging.
• Develop and update training materials to reflect current legislation, site conditions, and lessons learned from incidents or near misses.
• Build safety capability across the operational workforce so that safe behaviours are self-sustaining.

Emergency Management and Response 

• Develop and maintain emergency response plans appropriate to each work environment, covering evacuation, first aid readiness and incident escalation.
• Coordinate regular emergency drills with operational teams to ensure preparedness is tested and documented.
• Act as a key point of contact during on-site safety emergencies, providing calm, practical support to site managers and liaising with relevant authorities as required.

Safety Culture Development 

• Promote a positive safety culture by engaging operational staff in Health & Safety initiatives and encouraging open communication around safety concerns. 
• Facilitate safety committee meetings, providing insights and feedback from the operational perspective.

KNOWLEDGE, SKILLS & EXPERIENCE

• Experience: Minimum of 4 years experience in Health & Safety roles, with a strong background in supporting operational teams, preferably in an industrial or high-risk environment.
• Knowledge: Sound understanding of Health & Safety legislation, risk management principles, and industry best practices. Knowledge of ISO 9001, 45001 and 14001 requirements including experience in managing an IMS and compliance with ISO standards preferred but not mandatory.
• Skills: Excellent communication skills, ability to build relationships with various stakeholders, and proficiency in Health & Safety software and Microsoft Office Suite.
• Personal Attributes: Proactive, detail-oriented, strong problem-solving abilities, and a commitment to fostering a safe work environment.

QUALIFICATIONS

Qualifications: Cert IV in Work Health and Safety or equivalent; further qualifications in safety or risk management are advantageous.

Performance Indicators: 

• Compliance with Health & Safety regulations and standards in the operational area.
• Reduction in workplace incidents and injuries.
• Timeliness and effectiveness of Health & Safety training and safety initiatives.
• Positive engagement and participation in Health & Safety activities by operational staff.
• Successful completion of quarterly internal ISO audits, with findings documented and corrective actions closed within agreed timeframes.
• Maintenance of ISO certification across ISO 9001, ISO 14001, and ISO 45001 with no major non-conformances arising from external audits.

WHY PMY?

• Growth: Scale your career with diverse projects and continuous learning.
• Flexibility: Embrace a work-life balance with flexible hours and remote work opportunities.
• Impact: Your work directly transforms the venue experience for millions.
• Culture: Collaborate with a passionate team in a dynamic, innovative environment.
• Benefits: Competitive compensation, fun team events and opportunities for personal and professional growth.

We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and First Nations peoples.

OVERVIEW OF ROLE

The Executive Producer Queensland is the senior production leader for KOJO in the Queensland market, responsible for the strategic oversight, commercial performance and delivery excellence of all sports presentation and major event activity across the state.

This role leads and manages a team of four Producers and holds senior accountability for KOJO’s sports presentation services across Queensland, including all major events delivered within the Stadium Queensland portfolio.

While Producers are responsible for the day-to-day running of productions, the Executive Producer provides strategic direction, creative leadership, financial oversight and senior stakeholder management to ensure all projects are delivered to the highest standard.

You will champion and evolve the KOJO Sport philosophy, including the FanX model and strategy, ensuring it is consistently embedded across all Queensland shows and applied in innovative and commercially impactful ways.

This role balances leadership, commercial acumen and creative vision. You are responsible for ensuring KOJO’s Queensland operations are high performing, profitable, culturally strong and strategically positioned for growth.

CORE RESPONSIBILITIES

Leadership of Queensland Production Team

• Lead, mentor and manage a team of four Sport Producers 

• Set clear performance expectations, standards and development plans.

• Oversee resourcing across all QLD projects to ensure sustainable workloads and delivery excellence.

• Foster a positive, solutions-focused and collaborative team culture.

• Provide executive escalation support on complex production and client matters.

Executive Oversight – Sports Presentation Delivery

• Hold ultimate accountability for the successful delivery of KOJO’s sports presentation services across Queensland.

• Provide oversight of budgets, timelines, resourcing and production standards.

• Guide creative direction across all major game day presentations.

• Ensure the KOJO FanX model is understood, embedded and elevated across all events.

• Maintain governance across documentation, reporting and compliance.

• Skill set and ability to showcall games and you must maintain the capability to step into key game day roles when necessary.

Stadium Queensland – Major Events Leadership

• Lead and manage KOJO’s relationships across all Stadium Queensland venues.

• Hold executive accountability for all major events delivered within this portfolio.

• Provide senior stakeholder management across venue operators, sporting bodies, rights holders and commercial partners.

• Identify opportunities to enhance and commercialise fan experiences.

• Ensure contractual obligations and KPIs are met or exceeded.

Commercial & Financial Accountability

• Oversee and approve all Queensland production budgets.

• Ensure projects are delivered within agreed commercial parameters.

• Monitor P&L performance across the Queensland portfolio.

• Identify efficiencies, margin improvement opportunities and growth areas.

• Contribute to pricing strategy and commercial negotiations.

Client & Stakeholder Leadership

• Act as senior point of contact for key Queensland clients.

• Build and maintain long-term strategic relationships.

• Lead high-level client conversations including renewals, performance reviews and scope expansion.

• Support Business Director, GM of Delivery and Account Managers in identifying growth opportunities.

Business Development & Market Growth

• Proactively identify opportunities to grow KOJO’s Queensland footprint.

• Support pitch development and strategic proposals.

• Strengthen KOJO’s position within the Queensland sports and major events market.

• Represent KOJO in market as a senior leader.

Operational Excellence & Standards

• Ensure consistent implementation of KOJO’s production frameworks, documentation and training standards..

• Drive continuous improvement across systems and processes.

• Ensure risk mitigation, safety and compliance across all events.

• Uphold and model KOJO’s values, behaviours and team goals.

• Drive continuous improvement across systems and processes.
  

SPECIAL CONDITIONS

• Out of hours work, intrastate, interstate and potentially international travel will be required in order to meet the requirements of the role.
• A valid Working With Children’s Check is required. 
• Where pre-approved by your manager and in accordance with our policy, any additional hours worked to meet our operational requirements in excess of reasonable additional hours will accrue time in lieu.

KOJO VALUES
GENUINE
Authentic, honest and transparent. We do business with heart.

CURIOUS
We’re always searching, learning and discovering new ideas, processes and ways to collaborate.

CARING
We care about the welfare and growth of our people, the quality of our work and the partnerships we create with our clients. 

FEARLESS
A culture of experimentation, pushing the boundaries and freeing our people to have the confidence and support to be bold. We embrace failure as a part of our creative journey..

We’re looking for a Studio Front of House in our busy Adelaide (Kent Town) office.

This is a permanent, full-time entry-level role, ideal for a people person looking to make a positive difference in a thriving office environment.

About the role.

This role is a pivotal role in KOJO, ensuring our people have the best experience of working at KOJO and ensuring our clients and partners receive the highest levels of client service when working with KOJO.

There are three key areas of this role:

• Assist with and coordinate front of house/office management activities within the KOJO Adelaide office
• Provide client services to our clients and visitors to the Adelaide office
• Facilities and admin support to the KOJO Post-Production and VFX team

Due to the nature of this role, it is a requirement to be onsite in our Adelaide office (Kent Town) 5 days a week.

About you.

This role requires someone who’s passionate about people, providing a positive experience for our people and visitors, and contributes positively to our fast-paced environment and thriving culture.

To excel in this unique and demanding position, you will have a warm, positive approach, demonstrate initiative, willingness to help, problem solving skills and attention to detail. You’ll be willing to learn and handle anything that comes your way, with a smile.

As you’re often the first point of contact, being accessible and building strong relationships with our clients and across KOJO will be required. Your naturally effervescent attitude will put a smile on our team and our visitor’s faces and set the tone for the rest of the business, contributing to the distinct culture and brand of KOJO.

We’d love to hear from you if you have:

• Previous experience in customer-facing roles, such as hospitality, retail, events or administration.
• Strong people and team orientation, able to build rapport quickly, communicate effectively (verbal and written), and comfortable meeting new people. You bring a warm, friendly approach and are willing to roll your sleeves up and get involved.
• Take pride in creating a positive first impression and in maintaining a well-presented, welcoming office environment. You genuinely enjoy taking care of people.
• You are organised, detail-oriented and able to manage your time and priorities effectively, while also understanding the bigger picture.
• Work autonomously when required, able to triage and solve problems, put forward ideas to improve the experience of our people and clients, and prioritise and escalate when needed.
• Maintain discretion and confidentiality, demonstrate high emotional intelligence, and are comfortable acting as a positive cultural influence and role model for doing the right thing.
• Approach your work with a growth mindset and a willingness to continue learning and developing

And if you have barista skills and love to bake, that would be an added bonus!

About KOJO.

At KOJO, our dream is to be one of the world’s great creative studios, captivating audiences with creativity that influences, entertains and inspires. We live for the moment when the story completely consumes you, and thrive at the intersection of strategy, creativity, and technology.

We place great value on the growth of our people, the quality and diversity of our work, our client’s success, and the positive impact we have on the community. We’ve grown fast across Australia and New Zealand, and are now part of the PMY Group.

Our values guide everything we do; we are genuine, caring, curious and fearless. Whilst we are in the business of creativity, we always do business with heart. Come and be part of realising our dream to be one of the world’s greatest creative studios.

If this sounds like you, please APPLY NOW to find out more.