Careers

TRANSFORMING THROUGH TECHNOLOGY

PMY is a full-service provider of technology, data, and creative solutions for the live environment.

With a growing global footprint across APAC, the USA, and EMEA, we are committed to delivering tailored, impactful solutions across sectors such as Sport & Entertainment, Stadiums & Arenas, Public Sector & Education and Retail & Media.

We combine a global perspective with decades of experience, and deep local insight in key markets. At PMY, our goal is to deliver cutting-edge strategy, design, and operational services across the full technology ecosystem — powered by proprietary and bespoke intelligence solutions and activated by a passionate and experienced team.

• We aim to be the world’s leading technology partner for the live environment, helping clients access critical insights, innovative capabilities, and end-to-end technical expertise that supports operational excellence and drives commercial and strategic success.
• Across our group, we work to embody the PMY ethos — striving to be professional, dynamic, collaborative, and creative partners.
• Each of our companies brings deep technical knowledge and diverse global experience, enabling us to provide a truly integrated, turn-key solution spanning consulting and design, implementation and operations, software, and data, as well as brand, creative, content, and fan experiences.

At PMY Group, we are proud to be working with more than 1,000 valued clients in 15 countries. We have built a team of more than 500 talented professionals with more than 40 years of combined industry experience.

POSITION OVERVIEW

PMY Group is seeking a Director, Production Technology to lead our production technology delivery for our Northeast regional team, based out of New York City. This is a full-time PMY Group position on-site at a New York sports client, where you will provide strategic and operational leadership for the venue’s production technology environment. A portion of your time will be allocated to other PMY projects and clients across the region.

In service of our client, you will lead one of the three primary technology functions supporting the venue and be accountable for the planning, operation, reliability, lifecycle management and continuous improvement of its production ecosystem. You will ensure every event hosted at the venue, including professional sporting events, concerts, corporate functions and other live entertainment, is supported by world-class technology that delivers an exceptional experience for guests, broadcasters, promoters, tenants, partners and venue operators.

You will lead the PMY team placed at the venue, including the Broadcast Engineer, manage strategic technology partners and vendors on the client’s behalf, and drive innovation, operational resilience and continuous improvement. Working as an integrated part of the client’s technology organization while representing PMY Group, you will also serve as PMY’s production technology lead for other regional engagements, bringing what you learn at the client venue to other venues and clients.

RESPONSIBILITIES

Strategic Leadership (Client Venue)

• Strategy: Provide strategic leadership for the venue’s production technology environment.
• Roadmaps and standards: Develop long-term technology strategies, operational standards and lifecycle plans that keep systems reliable, scalable and aligned with the operational, commercial and strategic objectives of the client, and develop and execute technology roadmaps that support future venue growth.
• Innovation: Evaluate emerging technologies and recommend investments that improve operational performance, enhance the guest experience and maximize long-term value.

Operational Excellence

• Event readiness: Ensure the operational readiness, availability and performance of all systems before, during and after every event.
• Procedures and continuity: Develop and maintain operational procedures, preventive maintenance programs, incident response plans, business continuity processes and documentation supporting mission-critical venue operations.
• Continuous improvement: Monitor system performance, conduct post-event reviews and implement operational enhancements that maximize reliability, resilience and customer satisfaction.
• Service standards: Establish operational standards, performance metrics and service levels across the department, agreed with the client.

Leadership & Collaboration

• Team leadership: Lead, mentor and develop the PMY team placed with the client, fostering a collaborative, customer-focused and high-performing culture.
• Client partnership: Partner closely with the client’s Game & Event Presentation, Event Operations, Marketing, Commercial Partnerships, Facilities, Security, Broadcast Partners and the broader Technology organization, providing and operating the technology platforms that enable creative execution.
• Event planning: Provide technical leadership for event planning, operational readiness and support across all venue events.
• Culture: Promote a culture of innovation, accountability and continuous learning.

Financial & Vendor Management

• Budgets: Develop and manage operating and capital budgets for the production technology environment in partnership with the client’s Vice President, Technology and in line with the client’s financial governance.
• Vendor strategy: Build strategic relationships with manufacturers, systems integrators and technology partners while managing service agreements, warranties, vendor performance and long-term technology planning.
• Lifecycle and procurement: Lead technology lifecycle planning, capital replacement strategies and procurement recommendations that maximize operational value and return on investment. Follow client’s procurement policies and transparently disclose any PMY commercial interest in a recommendation.

Primary Areas of Responsibility

• Broadcast & live production: Lead the technology supporting live television broadcasts, in-house production, replay, graphics, camera infrastructure, signal routing, production control rooms, commentary facilities and broadcast connectivity, ensuring flawless delivery for professional sporting events, concerts and special events.
• Venue display systems: Lead the venue’s complete display technology ecosystem, including the main scoreboards, the signature Cube display, ribbon boards, IPTV, digital signage and all fan-facing digital displays. Maximize the operational reliability, content delivery infrastructure, lifecycle and business value of the Cube, one of the venue’s signature digital assets and a defining element of the guest arrival experience.
• Audio & professional AV: Provide leadership for all professional audio and audiovisual systems serving the seating bowl, premium spaces, hospitality areas, meeting facilities, locker rooms and back-of-house environments, while maintaining integration with life safety systems.
• Media infrastructure: Lead the platforms supporting media production, storage and content distribution, including production storage, replay systems, media asset management, archive platforms, high-speed media networks and disaster recovery capabilities.
• Production communications: Oversee the technology enabling communication between technical crews, broadcasters and event personnel, including intercom, IFB, wireless communications and other mission-critical production systems.
• Innovation & lifecycle: Develop long-term roadmaps, lifecycle replacement strategies and capital planning initiatives that keep the client at the forefront of venue technology.

PMY Engagement & Regional Leadership

• PMY delivery: Represent PMY Group at the client, owning the client relationship for production technology services, meeting agreed service levels and escalating commercial or resourcing matters to PMY leadership.
• Regional projects: Serve as PMY’s production technology lead for other engagements in the region, providing design review, advisory, delivery oversight and operational readiness support as scheduled alongside client commitments.
• Resource planning: Plan and balance PMY resources between client and other regional projects so that client service levels are protected, including the allocation of the Broadcast Engineer’s time.
• Growth and knowledge: Identify opportunities to extend PMY services, share lessons learned and best practices across engagements, and support PMY business development in the region.

KNOWLEDGE, SKILLS & EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience: Proven track record of leading technology organizations within complex, customer-facing environments where technology is fundamental to the live event experience. Minimum of ten years of progressive leadership experience in Production Technology, Broadcast Engineering, Professional Audio Visual or Live Event Technology, including at least five years leading multidisciplinary technical teams.
• Operations and finance: Essential experience developing operational procedures, maintenance programs, technology roadmaps and lifecycle replacement strategies, and managing multimillion-dollar operating and capital budgets, together with demonstrated success managing complex vendor ecosystems and strategic technology partnerships.
• Preferred environments: Professional sports and major venues, live entertainment, broadcast and media, or large guest experience venues. Experience supporting large-scale, mission-critical live events in complex, customer-facing environments is highly desirable.
• Consulting and client-site experience: Experience working for a consultancy, systems integrator or managed-service provider, or leading embedded teams in a client environment, is highly desirable, as is the ability to manage several client commitments at once.
• Technical knowledge: Strong understanding of modern production technologies including broadcast production systems, venue display systems, professional audio, IPTV, digital signage, media asset management, production storage, replay systems, production networking and communications platforms.
• Platforms: Experience with technologies such as Ross Video, Daktronics, Riedel, Bose, Dante, NDI and enterprise media networking is highly desirable. A solid understanding of IP-based infrastructure and its integration with modern broadcast and production environments is expected.
• Leadership competencies: Strategic thinking, operational leadership and executive communication skills, combined with a collaborative leadership style and a passion for delivering exceptional live event experiences.
• Business skills: Strong business acumen, financial discipline, vendor management expertise and the ability to build and develop high-performing technical teams.
• Professional judgment: Calm decision-making under pressure, sound operational judgment and a commitment to accountability, innovation and continuous improvement.
• Working pattern: Willingness to work event-driven schedules including evenings, weekends and holidays, and to travel within the region to support other PMY projects.

Why PMY Group?

• Growth: Scale your career with diverse projects and continuous learning.
• Flexibility: Embrace a work-life balance with flexible hours and remote work opportunities.
• Impact: Your work directly transforms the venue experience for millions.
• Culture: Collaborate with a passionate team in a dynamic, innovative environment.
• Benefits: Competitive compensation, comprehensive health benefits, and company-sponsored industry certifications.

We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and First Nations peoples.