Woolworths Group
APAC
RETAIL & MEDIA
THE LEADERS IN DIGITAL SCREEN TECHNOLOGY.
From retail and transportation to sports, entertainment, and government, we provide innovative technology solutions aimed at enhancing customer experiences and improving operational efficiencies.
With over 23 years of dedicated digital expertise, TechMedia is a leader in the Digital Out-of-Home and Connected Digital Signage sectors.
Our solutions power Australia’s leading international airport, prestigious luxury brands, top-tier retailers, property operators and major corporate and retail groups.
As the trusted partner for digital innovation, TechMedia is the go-to choice across these dynamic industries. Our solutions power Australia’s leading international airport, prestigious luxury brands, top-tier retailers, property operators and major corporate and retail groups.
NETWORK OPERATIONS & PERFORMANCE
NETWORK OPERATIONS CENTRE
Based in Sydney, our Network Operations Centre supports clients 24/7 with device management and cyber operations for digital out-of-home networks. We use IT service management tools to monitor and maintain system performance, health, security, and patching, ensuring 99.95% uptime to meet service level agreements.
CUSTOM DISPLAY HOUSING & PERFORMANCE
TechMedia guarantees that our unit design and hardware recommendations deliver consistent and reliable performance, with a planned maintenance schedule.
Service Level Agreement (SLA) ensures operational efficiency and provides clients with zero associated downside risk.
CONTINUOUS SUPPORT FOR THE LONG TERM
We establish enduring partnerships with our clients, committed to sustaining the effectiveness of the solution over time. Our extensive experience in managing digital signage networks has cultivated a continuously improving infrastructure to uphold the technology’s uptime. The scope of our Managed Service is customisable for each individual customer.
ACCESSIBLE SERVICE DESK
Our service desk is managed for core and extended hours and can be contacted via email or phone.
AUTOMATED MONITORING
Our platforms monitor device health 24/7 and alert our team in case of an outage.
NETWORK MAINTENANCE
Your network can be maintained to ensure all software is up to current release and always secured.
ON-SITE MAINTENANCE
We can maintain the physical health of the installation to ensure maximum lifespan and rectify unexpected outage within agreed timelines.
