PMY | Technical Engineer (Freelance) - UK
POSITION OVERVIEW
As a Technical Engineer (TE) at PMY, you will play a crucial role in supporting the deployment and configuration of equipment, ensuring the successful execution of projects. Technical Engineers are essential problem solvers who possess a deep understanding of project scopes and technical requirements, contributing to seamless deployment processes.
RESPONSIBILITIES
Ensure on-site personnel understand the core technical design and how different elements integrate.
Document all technical aspects for knowledge transfer to incoming resources.
Brief remote teams to ensure they are adequately prepared to provide support.
Maintain an up-to-date equipment list aligned with project designs.
Act as the point of contact for technical discussions with customers when the Tech Lead is not present.
Take ownership of the successful technical execution of events.
Establish network monitoring at the earliest opportunity.
Participate in event reviews to provide technical insights and improvements.
Deploy PMY services according to standard operating procedures (SOP).
KNOWLEDGE, SKILLS & EXPERIENCE
Proficiency in configuring and deploying P100 systems as per PMY standards.
Ability to implement designs from Technical Design Services (TDS) and collaborate with Sales and Marketing Group (SMG) for project deployment.
Effective communication skills.
Capable of submitting necessary documentation such as site reports and technical plans.
Proactive in seeking support and escalating issues when necessary.
Competent in consumer GUI systems (Windows, Mac OS, Android, iOS).
Knowledgeable about managed networking systems including QoS and VLANs.
Familiarity with basic networking tools like Ping and traceroute.
Adherence to organisational processes and ability to recommend improvements.
Ability to understand and respond promptly to customer requests.
Maintain effective communication channels with both peers and customers.
SPECIFIC POSITION TERMS
Flexible Schedule: Candidates must be willing to accommodate early starts, late finishes, and occasional weekend work as needed.
Freelancer Pool: Applying to this position indicates your interest in joining the PMY freelancers pool. Please note that this is not a full-time position.
TO APPLY
We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and First Nations peoples.
Please send a cover letter and your CV to apply.
All applications will be treated as confidential.