Southern Cross Station
Elevating SCS Management as the leading innovation hub in Southern Hemisphere transport
Melbourne, AUS
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WLAN
Data & Analytics
PMY was engaged by Southern Cross Station to complete a Network and Connectivity Project with core objectives of enabling future solutions, providing ubiquitous patron connectivity, and understanding data analytics.
They delivered a mobile-first experience with seamless connectivity and exceptional customer-facing solutions. Real-time data analytics continually improved the patron experience, and investments in ICT infrastructure reduced costs.
The project outcomes significantly impacted both People Experience and Technology. Patrons now enjoy outstanding services and a clear roadmap for future enhancements. The investment in ICT infrastructure ensures support for future solutions, while the data and analytics platform enhance safety and security. PMY's ongoing exploration of new digital experiences opens avenues for driving new revenues to the precinct. The Network and Connectivity Project's success transformed the precinct into an innovative and customer-centric destination.
